Confirmation and tracking

Delivery

• What is my order status?
• Can I track my order?
• Can I choose what time my bouquet will be delivered?
• Will my flowers be delivered by a courier or a florist?
• What time will my order arrive, and can I request a time?
• Where can I send my Euroflorist bouquet?

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Delivery issues

• How do I know who sent me flowers?
• What happens if the recipient isn't home on the day of delivery?
• Why has my order has gone back to the depot?
• Why is my bouquet not arriving on the day I selected?
• Why hasn’t my order been delivered? 
• It says my order has been delivered but it hasn’t?

Confirmation

• Where can I find my order number?
• Where is my confirmation email?