Yes. You can follow your order all the way.
How to follow the delivery
You follow your order on our tracking page. You'll also get text messages when the delivery is on its way and when it has been delivered.
The tracking shows the two stages – on its way and delivered. An exact delivery time isn't visible, since the florist plans their route around all of the day's deliveries.
Delivery times
The florist delivers between 08:00 and 22:00 on the delivery day. You can make a request about the time in your order, but we can't guarantee it can be met.
Funeral flowers
Funeral deliveries are prioritized and take place at least an hour before the ceremony.
International deliveries
The exception is deliveries abroad, which can't be tracked. If you're wondering about the delivery status of an order sent abroad, you can contact our customer service, who will ask our partner in that country for a delivery confirmation.
Can't see any tracking information?
Get in touch and we'll check the status of your order. Have your order number to hand.
How to get to the tracking: in the top right corner of the home page you can track your order, or use the link you got in your tracking email.
That takes you to our tracking page. Here you enter your order number and email address.
What the tracking looks like
You can see when the delivery has been marked as "on its way to the recipient" and "delivered".
Note that you can't track deliveries abroad – contact customer service for the delivery status of an order sent abroad.
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Need more help? Contact us here.